Shipping policy

Where we ship. We currently ship within the United States.

Cost. Shipping is free on all orders inside the US.

Processing. We send your order to our fulfillment partner once it's confirmed. When it ships, we email you a tracking number.

Delivery time. Your estimated delivery date appears in your shipping confirmation email. If your order hasn't arrived within 30 days of purchase, email us and we'll send a replacement or a full refund.

Tracking. Tracking can take 24 to 48 hours to show updates.

Packaging. Your order may arrive in packaging from our fulfillment partner rather than branded Hollowpine Goods packaging.

Lost or delayed packages. If your tracking hasn't moved in 7 days, or your package shows as delivered but you can't find it, email us at support@hollowpinegoods.com and we'll help you sort it out.